Frequently Asked Questions
Answers about NewThingLine LED bathroom mirrors, lighting products, OEM / ODM programs, compliance planning, documents, installation and quotation requirements.
PRODUCTS
Mirrors and Lighting
What products does NewThingLine supply?
Core product families include LED bathroom mirrors, smart mirrors, illuminated mirror cabinets, cabinet lights, bathroom luminaires and kitchen pendant lights for B2B, project and OEM / ODM customers.
What functions are available on LED bathroom mirrors?
Functions vary by model and may include front lighting, backlighting, dimming, colour temperature adjustment, anti-fog, touch control, sensor activation, clock display or Bluetooth audio. Confirm the required combination before quotation.
Can mirrors be mounted vertically or horizontally?
Some models support both orientations, while others are designed for one mounting direction. Check the product page, drawing and installation guidance for the selected SKU.
Can product dimensions and finishes be customized?
Yes, subject to engineering review, minimum-order requirements and product feasibility. Dimensions, mirror shape, frame finish, lighting layout and interface details can be discussed within an OEM / ODM program.
OEM / ODM
Customization and Development
What information should I provide for an OEM / ODM enquiry?
Please send the product category, target market, dimensions, required functions, voltage, estimated quantity, branding needs, packaging expectations and any drawings or reference products.
Can NewThingLine support engineering drawings and samples?
Yes. Depending on scope, support can include requirement review, mechanical structure, optical layout, SolidWorks drawings, electronics selection, prototype or sample development and production-feasibility review.
Can an existing product be modified instead of developed from zero?
Often yes. Starting from a suitable platform can reduce development complexity. The requested changes still need review for structure, lighting, electronics, tooling, compliance and order feasibility.
Do you support private-label branding and packaging?
Yes. Logo application, labels, manuals, cartons and packaging structure can be discussed as part of the approved OEM / ODM scope.
COMPLIANCE & DOCUMENTS
Market and Technical Requirements
Are all products certified for every market?
No. Certification availability depends on the product type, electrical configuration and destination market. Confirm the required compliance scope for the exact quoted model.
Can you support different voltage markets?
Voltage, driver and connection options can be reviewed according to the product and market. The approved electrical configuration must match the final documentation, labeling and quotation.
Where can I find datasheets, drawings and installation guides?
Published information is available on product and resource pages. Use the document request route for model-specific drawings, controlled files or documents that are not publicly listed.
Can I request STEP or 3D CAD files?
Where available, CAD files may be provided for legitimate project or engineering use. Access can be controlled and may require product and project identification.
QUOTATION & DELIVERY
Commercial and Project Questions
How do I request pricing?
Use the Request a Quote form and include the SKU or product category, dimensions, functions, quantity, target market and delivery location. Attach project information where it helps define the scope.
What are the MOQ, sample lead time and production lead time?
These depend on the model, customization, material readiness, testing and order quantity. They should be confirmed in the quotation rather than treated as one universal value.
Do you support hotel and residential development projects?
Yes. NewThingLine supports hospitality contractors, developers, distributors and bathroom suppliers with product selection, controlled specifications, samples and repeat-supply planning.
What happens after I submit an enquiry?
The project scope is reviewed first. Missing specification details may be clarified before a quotation, sample plan or OEM / ODM development route is proposed.
Still Need a Product or Project Answer?
Send the model, application, target market, quantity and the specific point you need confirmed. This helps us give a technically relevant response.